JCLP Featuring Dee Ann Turner

You all are gonna love this one!

Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement in 2018, she was Vice President, Talent and Vice President, Sustainability. The company’s first female officer, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A’s founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, and Culture and Engagement.

Today, she leads her own organization, Dee Ann Turner, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the bestseller, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture. Her latest book, Bet On Talent, will be released in September 2019.

Highlights from our conversation:

• Dee Ann’s recipe for a remarkable culture
• How she discovered that her calling was to help others find and develop their calling
• Her greatest learning from @chickfila founder Truett Cathy
• The important difference between principles and rules

This one is SOOO good! Go listen, rate, review, and share!

Listen to this episode via Apple PodcastsStitcherGoogle Play, or your favorite podcast app!

Pre-order her new book: Bet on Talent

Connect with Dee Ann:

Instagram

Website

 

JCLP Featuring Troy Polluck

Troy is the VP of Community at Pushpay, a software company based in Redmond, WA. As the first U.S. employee, he has helped shape the company to be one of the fastest growing SaaS companies today. He has been an integral part of the development, strategic planning, and “hyper-growth” classification that surrounds the success of Pushpay internationally. Prior to joining Pushpay, Troy helped pioneer a healthy church in Southern California, where he served as an Executive for 6 years.

Highlights from our conversation:

  • How he led their team from 25 to 80 staff in 6 months
  • How he and the team at Pushpay exceeded their goal of $1 Billion in giving in less than 2 years
  • Why collective wisdom is significantly greater than independent wisdom
  • How if you hire the right people they’ll create the right product

Listen to this episode via Apple PodcastsStitcherGoogle Play, or your favorite podcast app!

Connect with Troy:

Instagram

Website

 

 

Jenni Catron 4Sight Group Leadership Podcast Shannon mILES

JCLP Featuring Shannon Miles

“What single brave decision do you need to make today?”  Michael Hyatt

That was the quote at the top of my planner today and it seemed pretty fitting for my conversation with Shannon Miles.

Shannon is the CEO of BELAY Inc, an Inc 500 Fastest-Growing Company and winner of Culture IQ and Entrepreneur’s #1 Company Culture awards.  Since 2010, the company has grown to nearly seven hundred team members and serves nearly one thousand clients on a daily basis.

Shannon is the author of The Third Option: Why a Woman Doesn’t Have to Choose between a Career and Family, but Can Actually Have Both and Succeed

Highlights from our conversation:

  • While Shannon’s book is written for women, the principles of creating remote work options, flexible work schedules and fully distributed teams are really important for all leaders to understand.  I really leaned into this to learn how to be a better leader in a virtual world.
  • Questions we discussed: Can I have virtual staff? Can I trust them? Is it fair? How do I do it
  • Communication is always critical to success but in virtual cultures the communication threshold is so much higher.
  • Remote teams must be integrated and connected.  “If you start to feel disconnected, you’re going to act disconnected and there will be a disconnect.”
  • Create a virtual “happy hour”.  Such a fun idea!
  • Clarity, Accountability, Flexibility are key to healthy work cultures.

Listen to this episode via Apple PodcastsStitcherGoogle Play, or your favorite podcast app!

Connect with Shannon:

Get the book!

Check out BELAY

Follow on Instagram

What Kind of Culture are You Curating?

What Kind of Culture are You Curating?

By: Jenni Catron

 

LEADERS ARE KEEPERS OF CULTURE.

They know that great team cultures require deliberate effort. Teams will work better with one another, they’ll go above and beyond the call of duty, they’ll invest themselves personally, and they’ll own their wins and their losses more honestly when they are a part of a healthy environment.

Healthy environments are of course characterized by leaders of integrity; intolerance for discrimination; strong systems, policies, and procedures; and an organizational alignment that promotes shared goals and achievable results.

But truly healthy cultures go one step further. The healthiest work cultures I’ve observed find ways to capture the spirit of the organization. They have identified the “personality” of the organization and they find ways to express that. Personality provides color and vibrancy to what could otherwise be a strong but sterile environment.

Ranked number 1 in Fortune magazine’s 2014 list of the 100 Best Companies to Work For, Google is well known for its corporate culture. When I moved to the Silicon Valley area, one of the first places I visited was the Google campus. I had heard rumors of the great megaplex in Mountain View, California, and my quick tour lived up to the hype. Reflecting a desire to keep the culture of a start-up organization, everything about the Google campus is designed to inspire open communication among employees. From bicycles to bowling alleys to inspiring themed meeting spaces, the facilities encourage interaction in fun and innovative ways.

Zappos, an online retailer that aims to “deliver WOW through service,” carries that wow faIMG_0326ctor into the culture for its staff. The managers refer to their staff as family and have ten core family values that they believe put the “zap” in Zappos. Among them you’ll see phrases like “create fun and a little weirdness” and “be adventurous, creative, and open-minded.” Several years ago I toured the Zappos offices. On our tour the other visitors and I were made kings and queens for a day, complete with throne and regalia; challenged to a hula-hoop contest; given a free book from the company’s family library; and paraded through a sea of cubicles where staff, or “family members,” were bustling with energy and productivity. The energy in the space made me briefly consider a career change.

In their book Spiritual Leadership, Henry and Richard Blackaby state, “Today’s workplace is a forum for people to express themselves and to invest their efforts into something that contributes positively to society. People no longer choose jobs based merely on salary and benefits. They seek companies with corporate values that match their personal values.” Great team cultures should cause people to clamor to work for your team, your division, or your company. People aren’t afraid to work. They’re afraid to have to work in a place that drains the life out of them.

WHAT KIND OF CULTURE ARE YOU CURATING?

We at The 4Sight Group believe that culture is the backbone of an organization. That’s why we have created a 2-Day Intensive Workshop focused on helping you create a healthy, sustainable and thriving culture in your organization.